Shipping

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods for shipments to be dispatched. 

Domestic Shipping within Greece is free of charge and carried out by ACS Courier. Estimated delivery time is two (2) to five (5) working days. Estimated delivery times are provided as a guideline only and do not take into account possible delays caused by external factors or stock availability. Please be aware that we cannot deliver to post office boxes.

International Shipping is carried out DHL Courier. Estimated delivery time is one (1) to seven (7) working days after dispatch date. Estimated delivery times are provided as a guideline only and do not take into account possible delays caused by external factors or stock availability. Please be aware that we cannot deliver to post office boxes.

Shipment Tracking

When your order is shipped, you will receive an e-mail from our customer service specifying the tracking number and a direct link to monitor the shipment status. In the event of delays in Customs, Clients will be notified directly by the courier company.

 

Tax & Duties

Taxes and duties are calculated according to your shipping destination and itemized on the Order Summary page. Greek VAT will be applied to orders dispatched within the European Union. Most countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price. The following countries are shipped to on a DDP (Delivery Duty Paid) basis:

  • Austria

  • Belgium

  • Bulgaria

  • Canada

  • Croatia

  • Cyprus

  • Czech Republic

  • Denmark

  • Estonia

  • Finland

  • France

  • French Guiana

  • French Polynesia

  • Germany

  • Greece

  • Guadeloupe

  • Hungary

  • Iceland

  • Ireland

  • Italy

  • Latvia

  • Liechtenstein

  • Lithuania

  • Luxembourg

  • Malta

  • Martinique

  • Monaco

  • Netherlands

  • New Caledonia

  • Poland

  • Portugal

  • Réunion

  • Romania

  • Slovakia

  • Slovenia

  • Spain

  • Sweden

  • United Kingdom

  • United States


If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties. For countries outside of the European Union prices are exempt from VAT and do not include import duties, which must be paid upon delivery.